pcrequest.com, Inc.
PC Request Inaugural Newsletter )
  May 2003 
in this issue
  • Office XP Pro Giveaway
  • Surfers Beware!
  • Do Surge Protectors help?

  • Welcome to my first newsletter. Or should I say your newsletter. I want to make this as much of what you want to hear, as it is what I have to say. So if you have any feedback or questions, simply hit Reply in your email program and tell me what you think, and what computer topics you'd like to read about in the future. The newsletter will be published on a monthly basis, and I'll try to have as many giveaways as possible (Office XP Pro this time). Don't be shy to share this with a friend--put the "Forward email" link at the very bottom to good use!

    Office XP Pro Giveaway

    Need an incentive to read through the newsletters? How about a random drawing for software? I have one copy of Office XP Professional to give away which includes: Word 2002, Excel 2002, Outlook 2002, PowerPoint 2002, and Access 2002. This is a NFR FULL version of Office - not an upgrade. The retail version lists for $579!

    To enter, I would like you to try out some services that I use in my own business:

  • GoToMyPC
    This is an exceptional service. You can remotely access any PC from another PC provided they are both connected to the Internet. I use this all the time to get into my Outlook and QuickBooks, or transfer files from one machine to another. It's easy and secure. Free trial. You may click the GoToMyPC link above.
  • HostSave
    These folks provide great web hosting on the cheap. You may click the HostSave link above.
  • ZStorage
    This one has done a lot for my own peace of mind, especially recently when my hard drive started to fail and I hadn't done a backup in months. This is a remote backup service. There's no need to maintain expensive backup drives and tapes or unreliable floppies, or hard- to-burn CDs. You put a check next to the folders you want to backup, set a schedule and the backup is performed automatically over your Internet connection. Your data is encrypted offsite. Rates depend on the amount of data and start at just $5.95/month. Free trial the first month. Consider if your computer was destroyed in a fire, stolen, or if the hard drive crashed (all hard drives eventually die). How much is your data worth? I'm available to help you install the software and decide what's worth backing up. I must place the order so call or email me.
  • messageXc hange
    Filter out spam and viruses before they hit your mail server. Free trial the first month. I must place the order so call or email me.

    To enter, simply send me an email by June 20, 2003 to contest@pcrequest.com. Please note which service(s) you tried out. Some of these will be apparent if I've helped you sign up, but still send the email. Your name will be entered once for every service you've signed up to try. Save any confirmations from the service provider in case I need help with verification. I will announce the winner at the end of June in the next newsletter.

     

    Surfers Beware!
    I've had several service calls lately resulting from those annoying pop up ads that can really bog down your system. Some of the infrequent ads are built into the code of the page you're viewing. While they may be tolerable, sometimes users are unsuspectingly allowing software to run in the background to propel these ads. The picture on the left is an example of a program that wants your permission to be installed and run. It could be a program you want because it's helpful (in this example it's a free virus scan from http://housecall.trendmicro.com ) or it may be a naughty program that will install an advertisement engine that will pop up ads based on what websites you visit. Another possibility is that it may install a toolbar that clutters up your browser, or something else you don't want.

    So how do you tell if you should click yes or no? If you're just browsing a website and are not expecting to run their software to do this, you should probably answer No (notice it is the default answer). The site owners probably intend for you to install their junk that you don't really want or need on your computer. However, if it's from a site you trust, and you're expecting to run something (i.e. Microsoft's windowsupdate.com) then you would click Yes.

    In the second picture on the right is what you see in your Internet Properties box (found in the Control Panel). Make sure the tabs for Security and Privacy are set to the Default setting. If it's not set for default, the Default Level button will be available to click. If your settings are lower than the default, some programs will install and run without your permission! Be aware that some programs will actually lower your settings, so it is a good idea to check these two settings periodically. Ultimately you should read dialog boxes that pop up and if you can't make heads or tails out of what they're asking, the default answer is usually the safest.

     

    Do Surge Protectors help?
    The answer is yes! Summer's coming up and so are lightning and thunderstorms. It seems after a lightning storm I always get service calls for modems that stopped working. This is because an electrical surge moved through their phone line and toasted their modem (you're lucky if the damage is limited to just the modem and not the rest of the computer).

    A surge can also travel to your electrical outlet and damage your computer. This is the primary reason a surge protector is necessary. Surges can happen at anytime of the year.

    Make sure you choose a protector that features not only protection for the electrical outlets, but also your phone line. Note that power strips provide no protection at all. All you do is put the device in between the wall and your devices. Some even feature coaxial protection to safeguard your cable modem and television.

    If you need additional protection, the next step up from a surge protector is a UPS--uninterruptible power supply. They basically protect against spikes and surges. They also provide a battery to power your computer through a brownout, or to provide time to shut down the machine safely. These are usually used for servers. Reply to this email if you have any questions and I'll be glad to help you out.

    Need protection? Click here and search on the keyword "surge". »

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  •      email: aaron@pcrequest.com
         voice: 612-781-8266
         web: http://www.pcrequest.com
    pcrequest.com, Inc. · pcrequest.com, Inc. · 3349 Lincoln ST NE · Minneapolis · MN · 55418